ENGAGE360Employee engagement for frontline teams
Keep your team happy and around.
Engage360 helps frontline hospitality teams feel heard, recognized, and connected — and it switches on inside the Harri tools your people already use, so there's nothing new to roll out.
Results from Engage360 deployments across QSR and full-service operators, including Golden State Restaurant Group.
The Problem
Turnover isn't a people problem. It's a systems problem.
Recognition without a system means recognition without consistency.
Your night shift finished strong. Nobody told them.
Manual effort doesn't scale across 40 locations — or 4.
Four hours to pull data. One missed location. Recognition stalls.
Sub-90-day turnover is the silent killer of growth in hospitality.
They didn't leave because of the job. They left because nobody noticed.
The answer isn't more manager effort. It's a system that runs engagement for you.
What's inside
Everything your team needs to feel part of something.
It all lives inside Harri, so it's ready to switch on — no new app for your team to learn.
Capture voice in the flow of work
Frequent micro-touchpoints via the clock, CommsHub, text, and email — capturing real-time sentiment at onboarding, the first 90 days, and critical moments. With custom themes and Spanish translation, feedback turns into action before employees walk out the door.
Drive action through recognition & rewards
Tie recognition directly to operational behaviors — on-time clock-ins, picking up shifts, completing training — through gamified points, badges, and raffle tickets. Run competitions for LTOs and head-to-head location battles with live leaderboards.
Coach and grow your team
Set clear goals, track progress, and give meaningful feedback in one place. Managers see workforce health by location and theme, while team members get visibility into how they're doing — all in the TeamLive app they already use.
On the roadmap
Coming soon
A friendly space for your team
A familiar, social-style feed where teams celebrate wins, share moments, and stay connected across shifts and locations.
Answers, right when they're needed
An easy-to-search hub with Salli AI, so your team can find the right answer in the flow of work — no digging required.
One clear view of engagement
Brings Employee Voice, rewards, goals, and community activity together so managers get a single, simple read on workforce health.
Customer Spotlight
40+ restaurants. Turnover cut by 23%. Zero extra work for managers.
Golden State Restaurant Group operates 40+ locations with thousands of employees. With Engage360, recognition became automated and organization-wide — no longer limited by location, shift, or manager visibility.
"The value of rewards and recognition is showing your people that you care — without adding extra work for your team."Download the Customer Story
A small change that means a lot to your team.
Engage360 is quick to switch on and easy to live with — see how it feels for your team.